If you have your own clinic and are missing private patients, the problem may be linked to several factors, including a lack of day-to-day dialogue with your clients. So today we are going to quote 4 tips to help you attract more private patients to your business!
DEVELOP A GOOD RELATIONSHIP:
Serving a client is not just being “automatic” when it comes to the service, so create a good relationship with your patient, whether asking how the day is, taking all the doubts out of the post service, sending remembrances on the commemorative dates such as birthday and the like , are positive actions to establish relationships that make people return to your office and refer to third parties. Therefore, bet on a first class service, from social networks, through employees, during service and also in post.
Use Digital Marketing to your advantage!
Our tip is: Insert yourself as soon as you can on social networks (facebook, instagram and Linkedin)! The tools are all at our disposal and it is the most effective way to reach new patients through good communication and dissemination of their work.
Some practices, such as responding to messages and comments sent to your profile, interacting with your customers and taking possible questions, also promote their communication and loyalty.
Conduct surveys!
We can say that opinion polling is one of the best ways to collect information about your business. Therefore, it is important to maintain dialogues with your patients regarding care, consultation and to measure satisfaction as a whole about your ophthalmology office.
In case you want a more complete survey, we have at your disposal virtual means, (Example: Google forms), to carry out a broad survey, for you to collect even more data and opinions.
Be available to the media:
Another way that has low or almost no cost is to make yourself available to give interviews to newspapers, radios and other media. And the best part is that you create dynamic content to be shared on your own social networks!
Who is not seen is not remembered already says the good old saying. Therefore, it is worth investing in your image to attract future patients.
HOW TO ATTRACT MORE PRIVATE PATIENTS TO YOUR BUSINESS?
What did you think about our tips post to attract more private patients? You saw that it is not so difficult to apply these 4 tips in the routine of your eye clinic.
We can say that the focus on the care and loyalty of their patients is the basis for capturing private patients and ensuring that they keep coming back and ultimately recommending it to others.
Discover our equipment line exclusive to Optivision Brasil, we have been in the eye market for 20 years making history, generating confidence and creating solutions to expand your clinic. see the official site and contact us for more information.
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